We will be closed on the following holidays for 2024.
We will be closed for the holidays
Closed Christmas Dec-25th 2019
Closed - Thanksgiving Holiday Schedule Nov. 28 2019
Thanksgiving Holiday Schedule Nov. 22 2018
eSync maintenance 9-24-18
eSync Maintenance 2.1.1
eSync Maintenance
Happy Holiday Season
Holiday Schedule. Office Closed Tuesday July 7th.
Version 2017.2
Kosmos esync Maintenance
New Mailing Address Notification
Closed for Christmas and New Years Day!
Closed for Thanks Giving.
Google announces mobile friendly update for Google search results.
Poodle Vulnerability and SSL V3.0 disabled
Closed for Labor Day Monday Sept-1st 2014
In honor of the United States Independence Day on Friday July 4th, 2014
Kosmos eSync is Here!
Thanksgiving Holiday Schedule Nov. 28 - 29, 2013
Closed on Labor Day
Kosmos Support Center
Please send support requests to supportticket@kosmossupport.com
Closed for Christmas
Closed for Thanksgiving Day
Dear Kosmos Customers, This notice is to inform you of some changes that are being made to the structure of our website maintenance plans, and what these plans cover, in order to provide you with better service.
In observance of Independence Day
Don't wait any longer! Sign up now for our free webinar with the tax pros at Avalara to simplify online taxes for your business.
Kosmos will be closed for Christmas and New Years!
Support Payment System Complete
Product Options Filter Announcement
Dear valued customers, In honor of Labor Day, on Monday Sept 5th, 2011, the Kosmos Central office will be closed during its normal business hours of 8am-5pm PST.
Dear valued customers, In honor of the United States Independence Day on Monday July 4th, 2011, the Kosmos Central office will be closed during its normal business hours of 8am-5pm PST.
​See what's new with X-cart and Facebook.
In celebration of the upcoming holiday, Thursday, November 25th, our Office will be closed and support on Friday, November 26th will be limited to email only.
Knowledgebase is currently undergoing maintenance so we can ensure you have to most up-to-date information and access to tutorials.
Kosmos Central has purchased the Web Integrator from New West Technologies.
In celebration of the upcoming holiday, Monday, September 6th, our Office will be closed with the exception of Emergency Support.
In celebration of the upcoming holiday, Monday, May 31st, our Office will be closed with the exception of Emergency Support.
Dispatcher will be undergoing routine maintenance, and should only be down for 15 minutes.
Kosmos Central Support Center will be undergoing maintenance, and may be down for 15 minutes to 4 hours max.
Replying to support tickets via email is now working.
Please login to Support Center to update tickets at this time until further notice.
In celebration of the upcoming holiday, Friday, January 1st, our Office will be closed.
Closed Christmas Day
In celebration of the upcoming holiday, Thursday, November 26th, our Office will be closed.
Frequently asked questions about Kosmos Maintenance & Support
In celebration of the upcoming holiday, Monday, September 7th, our Office will be closed with the exception of Emergency Support.
If you are using X-Cart 4.1.11 or older please read on for an important security update.
Getting ready to post a Support Ticket? We may have the answer (before you post the ticket)!
American Express does not check for CVV codes by default
Get priority support and customization today!
Kosmos Central staff will be on Holiday until Wednesday Jan-2-08. Tickets will still be responded to in order of importance. If you have an emergency and think your site is down, please send an email to emergency@kosmoscentral.com and a support staff member will be paged to review the situation. Post in the subject line: My Site Is Down and your Domain Name in the Description only. Thank you and Have a Happy New Year! Kosmos Central Staff
Explanation of downtime for kosmos3.com e commerce server.
Web Integrator error after Windows Update
X-Cart v4.1.8 contains a good deal of new features and other improvements comparing to previous X-Cart platform, X-Cart v4.0.x.
If your emails are not making it to intended recipients ...
New Firewall rules and black listings.
New Spam Software Mail Scanner and New Firewall Rules to prevent abuse.